Shipping policy
Last updated: July 27, 2025
At WAG, we aim to provide fast and reliable shipping to all our customers. This Shipping Policy outlines the key details regarding delivery times, fees, and logistics.
1. Shipping Locations
We currently ship to most regions. If you are unsure whether we deliver to your area, please contact us before placing an order.
2. Processing Time
- All orders are processed within 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Lost or Delayed Packages
While we do our best to ensure on-time delivery, delays may occur due to unforeseen circumstances. If your package is significantly delayed or lost, please contact us at:
📧 Email: info@wag.com.im
4. Incorrect Shipping Information
Please make sure your shipping address is accurate before confirming your order. We are not responsible for lost or returned packages due to incorrect or incomplete addresses.